Overhead view of the area featuring several large lakes, some smaller bodies of water, a highway, and houses

Privacy Policy

Tavistock Hotel Collection, LLC and its affiliates (collectively referred to as “Tavistock Development Company”) respect your privacy. We strive to use the information to provide the best possible service while respecting the confidentiality of the information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when you use our services, as well as some of the methods we use to safeguard your personal information.

COLLECTION OF PERSONAL INFORMATION AND COOKIES

We may from time to time collect personal information in order to understand your specific needs and serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number. Tavistock Hotel Collection may use cookies and other technologies to enhance your online experience and to learn about how you use our website and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Tavistock Hotel Collection’s servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

There are two main types of cookies:

1. Session cookies: These are temporary cookies that expire at the end of a browser session (when you leave the site). Session cookies allow the website to recognize you as you navigate between pages during a single browser session and allow you to use the website most efficiently.

2. Persistent cookies: In contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiration or deletion. They enable the website to “recognize” you upon your return.

We may use session cookies to:

Help us maintain security and verify your details as you use our website.


We may use persistent cookies to:

Collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve our website.

In addition to cookies which send information to us, we may also use cookies which collect information and send it to third parties. An example of this is Google Analytics. Please check any relevant third-party website for more information about its use of cookies which may differ from ours.

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet browser settings.


HOW WE USE YOUR INFORMATION

The information Tavistock Hotel Collection collects is used to comprehensively understand your needs and interests, and permit Tavistock Hotel Collection to deliver a more consistent and personalized experience. For example, Tavistock Hotel Collection may use your information to:

communicate with you about products and services;


1. Provide service and support;
2. Update you about new services;
3. Provide personalized promotional offers;
4. Select content to be communicated to you; and
5. Contact you for market research regarding Tavistock Hotel Collection’s services.


Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products and services are used.


CALIFORNIA RESIDENTS AND PRIVACY

The California Online Privacy Protection Act applies to residents of California. California residents may request to review and request changes to information collected.  To request this type of information, please contact us at the address or email listed in the Contact Us paragraph below.


GLOBAL DATA PROTECTION REGULATION (GDPR) AND PRIVACY

The GDPR applies to residents of Europe. In accordance with the GDPR, you have the right to request from us any personal information we have retained about you and the right to request we delete that information and stop sending you communications, or that we correct any personal information that you believe is not accurate.  Please contact us about your personal information at info@tavistockhotelcollection.com.

By submitting your personal information to us, you agree to the transfer, storage, use and processing of your personal information outside the country of your residence, including the U.S.


POLICY ON SHARING YOUR INFORMATION

Tavistock Hotel Collection will not sell, rent or lease your personal information to others. Tavistock Hotel Collection may share personal information with companies working on our behalf and Tavistock Hotel Collection affiliate entities for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those Tavistock Hotel Collection has in place.

Circumstances may arise, whether for strategic or other business reasons, in which Tavistock Hotel Collection decides to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is Tavistock Hotel Collection’s established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may make use of your information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable Terms and Conditions, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Tavistock Hotel Collection, its users or the general public as required or permitted by law.


SITES COVERED BY THIS PRIVACY POLICY

The Tavistock Hotel Collection website (www.tavistockhotelcollection.com) may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link, you will leave the Tavistock Hotel Collection website. Tavistock Hotel Collection does not control these sites nor their privacy practices, which may differ from Tavistock Hotel Collection’s practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by the Privacy Policy of tavistockhotelcollection.com. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from tavistockhotelcollection.com does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.


ACCESS TO AND ACCURACY OF YOUR INFORMATION

Tavistock Hotel Collection strives to keep your personal information accurate and up-to-date. Toward this goal we may utilize various technologies, management processes and policies. As part of our overall data accuracy initiative, Tavistock Hotel Collection provides you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we may verify your identity through various means, such as by requiring a password and user ID, before granting access to your data, if applicable.  We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.


KEEPING YOUR INFORMATION SECURE

Tavistock Hotel Collection values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, Tavistock Hotel Collection utilizes industry standard physical, technical and administrative procedures to safeguard any personal information we may collect.


CHANGES TO THIS POLICY

The effective date of this policy is December 31, 2018.  However, the world of technology changes quickly. If and when there are future changes to our Privacy Policy, we will post them at www.tavistockhotelcollection.com/privacy-policy.


CONTACT US

We value your opinions and suggestions. Please email us with any questions or concerns at info@tavistockhotelcollection.com, or alternatively you can write to us at the following address:

Tavistock Hotel Collection, LLC
6900 Tavistock Lakes Blvd., Suite 250
Orlando, FL 32827

Tavistock Hotel Collection, LLC, 2018. All rights reserved.